Tom and his whole REMAX Team were consummate and courteous professionals throughout the listing and sale period. Tom is heavily vested in the Andover community and has a good understanding of the real estate market ebb and flow. His communications were timely, professional and comprehensive; he never left us hanging. The sale of a primary residence is a significant undertaking for most individuals and families. Our experience with Tom and his REMAX Team were great. He will certainly be our top choice in any future real estate transactions.

I had an exceptional experience with the sale of my house. Tom and his team have a very good knowledge and understanding of the real estate market in the Andover and North Andover areas. The team is professional and great to work with.

It's rare to recommend someone wholeheartedly and that's how I feel about Tom Carroll and the Carroll Group. We called in three realtors and Tom was head and shoulders above the other two: deep in his knowledge of the local market, and on point with pricing. Additionally, Tom has unique resources allowing him to facilitate renovations when needed, as they were in our case. Through the process of selling, Tom was always a phone call away, immediately responsive to any and all questions large and small. Judy, Transaction Coordinator, is as talented in what she does, and also kind and patient during the stressful period of selling a home. Together they helped us market our home so that it showed to its best advantage. When it came time to negotiate, Tom, again proved his worth, both advising us and checking in for our point of view. We got well above asking for our home, in large part due to Tom's strategies. Tom is personable, professional and an all around great guy. He and his team are a great choice for the sale of your home.

We could not be more pleased with Tom and his group. Tom has an incredible grasp on the local market, and on current trends. He is thorough, professional, responsive and easy to work with. His staff is organized, professional and very efficient. Tom has sold two properties for us, and in both instances we received multiple offers within the first week of listing the homes. We highly recommend Tom and would not consider working with anyone else.

I can't say enough about how happy I was with Tom, Judy and the whole team The Carroll Group. They were professional, knowledgeable, savvy, respectful and hard-working. Both were communicative, easy to reach, and helped me navigate a difficult house sale from a long distance. On top of that, not only are they incredibly familiar with the Andover real estate market, they also connected me with a team of local renovation pros at Staged to Sell, who got my brother's house into top shape for a successful and profitable sale to a great home buyer. If I could give Tom and his team 10 stars, I would!

I cannot speak highly enough of Cheryl Tibaudo and the outstanding service she provided as our realtor during our house-hunting journey in Andover, MA. From the very beginning, Cheryl exhibited a level of professionalism, expertise, and dedication that far exceeded our expectations. Cheryl's knowledge of the local real estate market in Andover was exceptional. She took the time to thoroughly understand our needs, preferences, and budget.

Cheryl was an amazing, patient and knowledgeable agent. She guided us through every step of the home buying process seamlessly. She made this tough process into a more enjoyable experience. Her knowledge helped us find our perfect home. We were so lucky to have found her and would recommend her to anyone. If we do this process again, we wouldn’t want anyone else but Cheryl. 10/10!!

Tom Carroll was recommended to me by a friend. I was immediately impressed by his experience and knowledge of the Andover housing market. He was very professional and knew exactly when, where and how to market my home. Open Houses were well attended with follow up by Tom of each potential lead until the lead got cold or blossomed into a purchaser. His sense of pricing was extremely good and responded immediately to my telephone calls or texts, extremely personable and easy to work with. His administrative assistant was on top of my sale, coordinating between myself and buyers broker and attorneys. Very reliable. If I were to sell again, I would assuredly use Tom.

Tom is a class act and a real seasoned professional. Every detail was handled well and professionally. His support team is also excellent. He even was pro-active with ideas and potential buyers prior to getting the listing.

We interviewed Tom many months before we were planning to put our house on the market. At that time, he answered questions that we posed to him about where we should allocated money for repairs/upgrades. At this time he referred us to his stager. She came out several days later and helped get the ball rolling. Once the house was almost ready (Tom had been checking in often to see if we needed any help and to determine when we'd be ready to put it on the market), we reviewed pricing, fees, etc. Tom was always ready with up to date information, figures on comparable houses, etc. We set a date for an open house, complete with gorgeous photo brochures, etc. Tom and his assistant Judy Walker walked us through every step of the transaction...facilitating meetings with the buyers, fire dept., etc. We opted to have him represent us at the closing, which made it smooth and hassle free for us! We were very impressed with Tom's professionalism and warmth.

Tom is a fantastic real estate guru, and he has a wonderful team around him. I accepted a terrific offer on my house 1 day after the open house - what could be better than that! The entire process from listing to close was smooth. I felt very cared for.

Tom and his team are second to no one in the business. We moved 9 years ago with them and when it was time for us to move again, we did not think twice about contacting Tom. Their professionalism shined through the whole process of moving - they are honest, accurate, work fast and efficiently among the team. We are more than happy to recommend Tom Carroll and his team to anyone who is preparing for buying/selling their homes.

Tom and Judy are pros and great to work with. Tom was spot on with his assessment of the property and guidance on what was needed to sell. Judy was great continuing to work through all the details to closure. I'd definitely give them a call again.

Tom has a lot of energy, spirit and charming personality which provides him with the skills to be amazing at his job! He worked very hard for me. I wanted to feel that someone made every effort to sell my home for its worth and Tom did that. He appreciates the little things that you know are special about your home and runs with it. A retired realtor told me that Tom is the realtor to use if you live in Andover and it is true!

From the first call to set an appointment to the conclusion and Tom's memory gift of our home, Tom Carroll of the Carroll Group has been the consummate professional. At our initial meeting Tom was prepared and informative, supplying us with relevant facts as to how our home compared with recent sold and listed properties. Tom pointed out some of the unique features that our home had that would translate better for the buyer to see and appreciate, with that in mind we came to an agreed listing price. We interviewed two other realtors, one before and one after Tom Carroll and selected his company because of his focused professional approach. Working with Tom was as advertised and he did what he said he would. The office personnel, especially Judy, were super helpful. Our home sold way above listing and could have gone even higher but we sold to a young couple that saw it as their forever dream home, they love it even more than we did. Thank you Tom Carroll - The Carroll Group - we highly recommend you.

Have been guided by Tom Carroll and his experience in the real estate market since 2000 with multiple transactions in North Andover and Andover. During that time, Tom has been a fantastic Realtor. His knowledge, experience and expertise in the biggest transaction in one's life is second to none! He and his staff are very personable and very professional. Thank you Tom and your fellow workers there at Remax!

Cheryl was/is a wealth of knowledge about every aspect of selling a home. She got us all the information about houses that were for sale in our area and explained how to compare them to get an asking price for our Mom's house. I would absolutely recommend her to anyone looking to sell a house and I'm sure she'd be just as good about buying a house. Thanks Cheryl for all your hard work, especially during a pandemic!

Tom is a hard worker with excellent customer service. He understands the market very well due to his many years of experience. He has a lot of marketing techniques to find buyers. He has very good support people who work for him to make the sale transaction go smoothly. We were very pleased and would highly recommend him.

Tom and his team did an outstanding job. Little did we know we'd be selling in the midst of the coronavirus and all the challenges it presented. Despite that we sold the home quickly and could not have been more pleased. Most impressive was Tom's understanding and use of technology in marketing the home. His videos presented the home extremely well online. Tom's narration pointed out the key selling points almost as if the buyer was touring the home in person. Tom also managed several minor repairs needed using his contacts while we were away and could not attend to them ourselves. His assistant, Judy, was on top of all details through closing and could not have been more pleasant to deal with. We highly recommend Tom when buying or selling a home in the Andovers or surrounding North Shore area. He and his team do a great job!

The Carroll Group provided a complete home selling experience; clearing the house of 41 years of accumulated items, staging the house, presenting the house in its most positive manner, negotiating a price for a maximum profit and finally a no problem closing.

Tom is a 10/10! He is extremely knowledgeable about the area, and responsive. As a buyer, you want to work with someone who is trustworthy and has your best interest at heart, and we felt that way about working with Tom. He went above and beyond for us to make the buying process simple and stress free. We would highly recommend - he will absolutely be our go to!

Dealing with Tom was a pleasure. He and his staff were very responsive to our questions and concerns. Tom's professional attitude made the listing and sale of our home less stressful.

Tom was our selling broker for our house in Andover, when we relocated to Buffalo for a job transfer. Tom stepped in after we parted ways with our with our first listing agency and very quickly, aggressively sold the house (multiple above ask offers) after two months with limited activity. Amazing what a highly professional agent can do!!! We used Tom again, as a buyer broker and he helped us secure a home in Andover, at a great value, in a a highly competitive "Covid 19" market. His knowledge of the area, schools and neighborhoods is phenomenal and he worked extremely well with other brokers. Very professional and great to work with. His office staff is top notch as well!

Cheryl is the perfect example of why everyone should have an agent. Extremely knowledgeable, honest and incredibly dedicated and hardworking. She expertly guided us as first time homebuyers who certainly had no lack of questions. Always quickly and patiently addressing all of our concerns. During viewings, Cheryl saw things we just didn't have the experience to see. I'm more than absolutely certain we would not have had our offer accepted if it wasn't for her complete dedication and outside of the box thinking. She truly was the difference. And to be able to do all of this during a pandemic should speak volumes. There isn't any other agent we would recommend. Thank you for everything, Cheryl, we love our home!

Highly recommend using The Carroll Group. This is the second time I have used this group. The entire staff has been very professional. The entire process of selling a home was outstanding.

Tom Carroll and The Carroll Group were exceptional to work with. As first time homebuyers, Tom helped us navigate this extremely competitive market and land our dream home. We truly feel that if it wasn't for Tom and his years of experience, we would not have landed our home. He went above and beyond. I would highly recommend Tom and The Carroll Group to anyone looking for a truly knowledgeable and caring agent.

We are very pleased to have worked with Tom Carroll in the listing, showing and sale of our home. At all times he was responsive, skilled, and honest with us. His ideas about how to best prepare our home for sale were spot on. He actively marketed and showed our home and followed up diligently with interested parties.

Tom Carroll and his office staff took excellent care of my family in selling our Andover home this past summer. We never felt rushed in the whole process which was especially important to us as we initially had reservations about leaving our sweet old home. Tom actively listened to us, he addressed our concerns, and he helped us get it ready for sale, recommending some top notch tradespeople. Tom impressed us very much with his deep knowledge of the town and the market and his advice on how best to price the house was spot on and very effective. He got it sold in three days from when it hit MLS. I can't imagine how The Carroll group could have made the whole experience any more pleasant.

Tom helped us through the pricing, marketing and closing process on our house. He provided excellent advice and support. We particularly appreciated the YouTube video, and numerous open houses he conducted. His team also provided a lot of support getting the final closing done quickly and easily.

Tom Carroll was such a pleasure to work with on the sale of our house. The wonderful video he did and the pictures truly showcased the house beautifully. I would highly recommend Tom Carroll - The Carroll Group. Tom and his staff were always extremely professional and helpful. They made the selling process a great experience.

Working with Tom and Judy from The Carroll Group was one of the best decisions I've made. Easy, pleasant, responsive and just all around great experience. Highly recommend.

Nobody knows Andover, MA better than Tom Carroll - he knows the ins and outs and is such a good Realtor - very personable, respectful and so good to work with. He helped us sell the townhouse in the timeframe we were looking for and a price too, which we wanted. He even knew the community where we lived and the history behind it which helps him explain to the prospective buyer the positives of the area. He has a team and all his team is so professional and efficient and always to the point communication and follow ups - frankly I have used some other Realtors and no one came even close, Tom's group is the BEST in the area. I will recommend Tom to anyone looking or wanting to sell a home in and around Northern MA area. With Tom on your side you have covered enough yards to start at mid-field.

Tom's experience helped a great deal as our property was zoned industrial and one building is a residence while the other is suited for a business. It was a complex series of showings and negotiations, his guidance was invaluable.

Tom Carroll, Judy Walker and the rest of their team were outstanding. My Mom's house was under agreement in short order. My Mom had been in the home for almost 50 years, so it was an emotional time and Tom was patient and understanding and explained every step of the process. Tom Carroll and his group are true professionals.

Tom and his team were terrific to work with! I highly recommend working with them. They advised us on how to price and market the house we loved so much and enjoyed for so many years. I can easily say they are professional, talented, thorough and detail oriented. They made the process easy for us. Thank you Tom and Judy.

Tom, and his associate Judy are definitely the best in the business! Tom has a great marketing plan and is able to bring in many prospective buyers. His expertise in closing the deal is also unparalleled.

I "interviewed" 4 Realtors and Tom won hands down! He was knowledgeable, professional, friendly, very familiar with surrounding towns and definitely did not pressure.

Tom and his team assessed our property's strengths and shortcomings clearly, advised us well on which steps to take, helped us to price at the right level, staged our home gorgeously, marketed with technical savvy and stunning backup material, showed the house repeatedly over a short, focused period - and brought us in a buyer at well over asking price. The Carroll Group then guided the whole sale process to a smooth closing. And that's not even to go into detail about how incredibly helpful they were to us on our buy side, with our new home purchase! Cannot recommend this team highly enough.

Cheryl was a great agent to help us find our forever home. Very patient, fun to work with, and detail oriented. We went to multiple open houses and showings and she helped guide us along every step of the way. We're lucky to have found her.

When we bought the house in 1999 Tom was the listing realtor so when it came time to sell I contacted him. I cannot say enough good things about Tom. He was wonderful from start to finish. He is very professional, smart, pleasant, enthusiastic, honest....a great realtor!

Tom brought in clientele that we could have never reach with many of the other agents that we talked to. Tom’s team of professions are wonderful and I don’t know if I have seen anyone work as hard as Tom to make the whole process of selling our home a great experience. Do yourself a favor and don’t sign with anyone else before you interview Tom.

From the minute we started talking to Tom about selling our house, we new we were working with a professional. Tom brings in depth knowledge of the market to the table, and a team of people to make things happen. He guided us through the process to determine the listing price based on hard data and current market conditions, and marketed our home in the best possible light to attract interest and buyers. For us it was a very successful engagement, and I expect Tom will deliver the same for any client.

Cheryl was responsive not only to questions but to understanding when I was blowing off steam! She gave good advice and was not pushy. If she didn't know something or if something wasn't happening, she would prod whoever she needed to prod to get things done! She also has a friendly demeanor and a great sense of humor!

Tom and his team were amazing to work with! They made the process of selling our house a seamless stress free process. We are extremely happy with the outcome. Very professional and knowledgeable service. Would highly recommend to anyone!

Tom Carroll (and his great support team member Judy Walker), with professionalism and integrity, represented our estate in a recent sale. Thanks Tom so much for the 7 plus years keeping in touch and waiting until we are ready to sell the property. As first time home sellers, we were nervous and worried as to what to expect. Tom made our transaction all easy and stress-free during the entire selling process while we were dealing with a pandemic (Covid-19). There was much to do to make the house ready. He found stager/painters, and clean-out contractor. The property was listed in a timely manner and he and Judy’s photography and virtual tour video was ideal. Tom has an outstanding knowledge of the local market which he was generous enough to share with us even before we were ready to sell. Tom is very experienced, has a great team to assist him, and very pleasant to work with, and most of all trustworthy. His communication with the showings, follow up, and feedback with us were always in a timely manner. Tom worked hard and were able to get several potential buyers in a very short amount of time - found us 4 buyers within 3 days of listing. Tom was attentive, incredibly responsive to all our questions (calls, voicemail, text and email), respectful, beyond patient. He always kept us informed on his progress and provided helpful feedback based on what he was hearing from prospective buyers. Tom Carroll handled the sale with great professionalism and surely moved the process very efficiently. He is a motivated agent. We would highly recommend Tom Carroll without reservation to anyone needing a realtor.

Selling your house can be extremely stressful and even painful. Tom and his group made this a smooth seamless transaction. I am extremely grateful for all the work they did and for how quickly my house sold.

Tom Carroll and his staff where professional and responded to all of our questions and concerns on a timely basis. In today’s age it is rare that you reach a person directly without dealing with infuriating voice mail. In the rare instance we did not reach Tom he immediately called back. We would recommend his firm if you our buying or selling your home.

Selling a house can be very stressful even in the current seller’s market. Tom and his team are very knowledgeable and responsive from beginning to end. We appreciated the help from Tom and his team that made this journey smoothly.