I can't say enough about how happy I was with Tom, Judy and the whole team The Carroll Group. They were professional, knowledgeable, savvy, respectful and hard-working. Both were communicative, easy to reach, and helped me navigate a difficult house sale from a long distance. On top of that, not only are they incredibly familiar with the Andover real estate market, they also connected me with a team of local renovation pros at Staged to Sell, who got my brother's house into top shape for a successful and profitable sale to a great home buyer. If I could give Tom and his team 10 stars, I would!

I have bought and sold many houses. This sale exceeded my expectations from the whole team. It was a pleasure doing business with them I highly recommend their sevices.

Working with Tom Carroll, Judy, and team to sell my parents’ home was an exceptional experience from start to finish. He guided them to the right price and delivered exactly the outcome we were hoping for. The video he created was a standout element. Instead of a simple walkthrough, Tom appeared on camera in front of the house, explaining the neighborhood, highlighting what makes the home special, and giving buyers a real sense of the lifestyle. It added a personal, professional touch that made the listing feel elevated. The staging team Tom brought in also did a fantastic job. The house looked warm, inviting, and truly at its best. Every room felt thoughtfully presented. Whenever an issue popped up around the house, Tom immediately had someone reliable he could call. Whether it was a small repair or a quick fix, he had the right person ready to help, which made the entire process smooth and stress-free. Tom was also incredibly available throughout the entire process. He always made time for questions, updates, and guidance, and he consistently helped us understand each step so we felt confident and supported. On top of that, Tom knows his business inside and out. His experience, instincts, and deep understanding of the Andover market put him in a league of his own. You can feel the difference when someone truly masters their craft. His marketing materials were excellent as well—the photos were crisp, flattering, and professionally done, and the overall presentation of the listing was top-tier. Combined with his marketing engine, it’s no surprise that he brought a strong turnout to the open houses. He truly knows how to get attention on a property. If you’re looking for someone who combines expertise, availability, and genuine care for his clients, Tom is the person you want in your corner. The Sommier Family

Tom and his team are an incredibly energetic and supportive group. Tom and Judy are always there for us, quick to respond and genuinely willing to help in every way they can. Their flexibility, openness, and insight make the entire process feel smooth and well guided. What we especially appreciate is that Tom is highly respectful of our cultural background and traditions, which made us feel truly understood and valued throughout the process. Tom has a unique way of stepping in at just the right time, resolving issues thoughtfully and with ease. His calm and considerate approach made a big difference for us. We truly appreciate working with such a professional and caring team.

A+ experience with Tom and Judy and the team. My sisters and I had to sell my parents’ house in a 55+ community. None of us had sold a house in years, and we didn’t really know what we were doing. Tom came to our first meeting totally prepared and was honest and detailed in sharing his advice and thoughts on the property. From there, he and Judy and the team took over, and the next thing we knew we had closed on the sale 6 weeks later. They communicated clearly at every step, including advising us on the particular requirements of the HOA. They know their stuff and we’d recommend them with confidence.

Many thanks to Tom and his team for the sale of our house in Andover. It was not an east ride, especially in today's market, but Tom went above and beyond, using his knowledge, experiences, professional skills, and sold the house successfully before winter comes. We are really grateful for his service!

It's rare to recommend someone wholeheartedly and that's how I feel about Tom Carroll and the Carroll Group. We called in three realtors and Tom was head and shoulders above the other two: deep in his knowledge of the local market, and on point with pricing. Additionally, Tom has unique resources allowing him to facilitate renovations when needed, as they were in our case. Through the process of selling, Tom was always a phone call away, immediately responsive to any and all questions large and small. Judy, Transaction Coordinator, is as talented in what she does, and also kind and patient during the stressful period of selling a home. Together they helped us market our home so that it showed to its best advantage. When it came time to negotiate, Tom, again proved his worth, both advising us and checking in for our point of view. We got well above asking for our home, in large part due to Tom's strategies. Tom is personable, professional and an all around great guy. He and his team are a great choice for the sale of your home.

Consider yourself lucky if you retain the services of The Carroll Group. Tom Carroll and his staff (especially Judy, the office manager) went the distance for us every step of the way to bring us to a successful sale. They are dedicated, competent, experienced, helpful professionals and excellent communicators. I don't think you could do better.

I had an exceptional experience with the sale of my house. Tom and his team have a very good knowledge and understanding of the real estate market in the Andover and North Andover areas. The team is professional and great to work with.

Tom Carroll and the whole team are reliable and professional. The selling process of working with them on the property was extremely pleasant. I’m very happy to have chosen them as my agents, and I wouldn’t hesitate to recommend them to anyone in need of real estate services. Thank you and your team!

Tom did a very good throughout the process of selling our home. He is knowledgeable about the market, experienced with any and all matters that arise in a home sale, and was very responsive to any and all questions

I first contacted The Carroll Group for a market analysis of my property in Andover. Tom responded very quickly and was very professional as well as pleasant to work with. In short order, I made my decision to list with Tom and his excellent staff. They are the consummate professional real estate team. We settled on a fair, realistic price and almost overnight, legitimate offers were coming in. They were all good, valid offers and we chose the best one. Tom's advice was clear, concise and well reasoned. I felt that the whole process was fair to all concerned and handled very professionally by Tom and his team. He did not try to fill my head with promises of unrealistically high offers or price it so low that it would sell almost instantly to my detriment. I have recommended Tom and his crew to several family members and I can and do recommend them to you, without reservation, for all of your real estate needs. F. L. T. from Maine

Worked with Meredith to buy our new home. She was fantastic. She has a wealth of useful knowledge from her experience as an appraiser and was extremely helpful throughout our search.

Tom and the entire Carroll Group were wonderful throughout the process of selling my property. Tom is the ultimate professional and highly personable. The office staff uses effective technology in preparing to go to market including video, photo packaging and sales details which all helped in a successful and quick sale. I enthusiastically recommend the Carroll Group!